Payment Policy

At PBMeQuine, we are committed to providing you with premium equine recovery solutions and a seamless, secure purchasing experience. Below are the details of our payment processes and policies.

Accepted Payment Methods

We accept the following secure payment options:

• PayPal
  Our primary and recommended payment method.
• Secure Credit Card Payments
  We also accept direct credit card payments processed through our encrypted checkout system. Supported cards include:
  • Visa
  • Mastercard
  • Maestro
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay

Currency & Pricing

All prices listed on our website are in US Dollars (USD).
If you are paying with a card issued in another currency, your bank or card provider will handle the currency conversion at their applicable exchange rate. Please note that any conversion fees or differences are determined solely by your financial institution.

Payment Installments

To make our products more accessible, we offer a 3-installment payment plan (Pay in 3) at checkout. This option allows you to split your purchase into three equal, interest-free payments.

Order Modifications & Corrections

If you need to change or update your order after placing it, please contact our support team as soon as possible at:
📧 support@pbmequine.com

We can only modify orders before they are prepared for shipment. Once your order has entered the shipping process, we are unable to make any changes.

Haven’t Received an Order Confirmation?

If you did not receive a confirmation email after placing your order:

1. Check your spam or junk folder.

2. Verify that the email address you entered during checkout is correct.

3. Log into your account on our website to view your order status under “My Orders.”

If you still cannot locate your order information, please contact our support team with your full name and any relevant details, and we will assist you promptly.

Security & Transparency

All payments are processed through PCI‑DSS compliant systems. We do not store your full credit card details on our servers. Your privacy and transaction security are our priority.